Turn your contact list into more conversations

Work multiple calls at once, drop voicemails automatically, and log every outcome back to your CRM, with helpful actions like live transcription during calls, in-call scheduling, and instant post-call follow-up, so reps can get into more conversations and stay present with each prospect.

Better calls, start to finish

95% of customer interactions take place over the phone. Make sure your team nails it every time, with live transcription during calls, in-call scheduling, and instant post-call follow-up, so reps stay in the conversation instead of managing the admin around it. Once a call ends, disposition logging and call notes write back to the CRM on their own.

More at-bats, without more hours on the phone

It takes an average of 8 cold call attempts to reach a prospect, and 75% of dedicated outreach time is consumed by waiting, voicemail drops, and administrative busywork. Dial works your contact list automatically with cascading and parallel dialing, so reps get more live connections per hour. Plus, local dial improves answer rates, and automated voicemail drop moves you to the next call the moment one goes unanswered.

Have a question mid-call? Just ask ZRA

Ask ZRA lets reps and managers query transcripts, deals, CRM data, and account history using natural language, mid-call or during prep. Instead of digging through dashboards or replaying recordings, reps get deal context on demand: what was said, what changed, and what the buyer's history looks like.

Real results from real teams

74% more pipeline in 1 quarter
“Once our reps got their hands on Common Room, the response was unanimous: ‘Buy it, please.’ We sourced pipeline right away running plays from product usage, web visits, GitHub activity—you name it.”

• Jason Klumpp
  Director of Sales Development, Semgrep

Common questions

What is Dial?
Dial is an automated calling tool built into Zoom Phone and Zoom Revenue Accelerator. It works contact lists on a rep's behalf, using cascading and parallel dialing to connect more calls per hour, with automated voicemail drop, live transcription, and CRM logging handled for you.

How does it work?
Dial pulls a contact list from your CRM or sales engagement platform and dials multiple prospects at once using cascading or parallel dialing. When a call connects, the rep is brought in live; when it doesn't, a pre-recorded voicemail drops automatically and the dialer moves on. After the call, disposition, transcript, and next steps log back to the CRM without manual entry.

Does Dialer require the full Zoom Revenue Accelerator platform?
No. Dial works standalone with Zoom Phone. It becomes more powerful as part of Zoom Revenue Accelerator, but that's not a requirement to use it.

How is Dial different from other dialers on the market?
Most dialers are a separate tool reps have to log into alongside the rest of their stack. Dial is built directly into Zoom Phone and Zoom Revenue Accelerator, so calendar, scheduler, email, and call history are all available from the same interface a rep is already dialing from. No toggling between tools mid-call.

Can I see how my calls and reps are performing?
Yes. Dial includes real-time analytics, a searchable call library, disposition logging, and automated scorecards, so managers can review call quality and outcomes without pulling reports from a separate system.

What happens after a call ends?
Dial handles the follow-up automatically: it logs the call and disposition back to the CRM, updates the contact list, and lets reps schedule next steps in-call or immediately after, so meetings get booked without extra admin work.

Find your best buyers.

Request demo.